Our Feedback Policy
Your feedback is important to us, When your psychic reading session is complete, we encourage you to leave feedback and tell us about your experience. Feedback gives you the opportunity to rate your psychic reading and is posted on the advisors listing. Feedback helps future clients choose their advisor based on others experiences with them.
You can leave feedback for each psychic reading using the popup screen when your reading ends or by navigating to your Call and Chat history page within your dashboard, and find your session within the feedback rating section. Feedback can only be left for 7 days for any Call reading over 5 minutes and any Chat reading over 7 minutes. Please allow up to 24 hours for your feedback to be reviewed. Please do not put your personal information or use foul language in feedback.
Please do not leave feedback for an advisor based on technology issues and contact customer service instead. We reserve the right to edit or remove any feedback that does not adhere to our guidelines or can be considered defamatory.