Help and Frequently Asked Questions

You will need to be registered with an account, you can register here if you have any trouble with registration, you can also contact us at [email protected]

Our current special is available or first time customers - you can enjoy your first reading with your chosen Psychic Reader at $2 Per Minute for 10 minutes, either via Phone or Instant Chat. After your first 10 Minutes. After your first reading, customers will enjoy all chat readings come with the first 3 minutes free of charge. Please note that this does not include Phone Call readings. After your first 3 minutes are up, you will be notified that the standard rate will be charged at the advisors per minute rate.

We only accept Visa and Mastercard cards for payment. We also accept Debit Cards. Your card must be valid in order to make a purchase for any of our services.

To safeguard your privacy, your card statement will show charges on your statement as “Zenory”

Yes. You will be given an option to add more funds or make a deposit over the phone, our system will alert you once you have 2 minutes remaining on the call, the session will pause in order for you to extend your call to make your deposit. Once you have initiated the deposit the system will confirm the deposit amount, we advice you to listen in to the voice over recordings carefully.

Our Psychic readers will price according to a per minute rate. Please note that rates are subject to change. The rates/prices are clearly stated within the Advisor’s profile.

Psychic readings can vary in time of length depending on the current customers question’s / or situation at hand. We would recommend allowing up to 20 minutes in order to get a satisfactory experience with your chosen advisor, however you should bear in mind that your answers could often lead to new questions.

Can you make sure that the email address for contacting our support team is relevant under each domain name for eg: [email protected] is for zenory.co.nz

We can only accept a card that is within your name

You can update your contact information at anytime. Please login to your account and under the “Dashboard” menu to edit and update your contact details.

When an advisor is not currently online or is unavailable, you can simply request to make a call back or chat back booking request with the advisor. By booking a Call back or Chat back request, the advisor will be alerted that you have booked a call within them, please note that bookings are only available upon request of 24hours and no longer. If advisor is not available in that given time

Call back and chat back requests allow you to reserve a time with you advisor for up to 24hours upon the advisors availability. Once your advisor becomes available, our system will notify you via email, or phone to alert you.

When your psychic reading session is complete, we encourage you to leave feedback. Feedback gives you the opportunity to rate your psychic reading and is posted on the advisors listing. Feedback helps future clients choose their advisor based on others experiences with them. You can leave feedback for each psychic reading using the popup screen when your reading ends or using the "history and feedback" page in your account. Feedback can only be left for 7 days for any reading over "insert #" minnutes. Please do not put your personal information or use foul language in feedback. Please do not leave feedback for an advisor based on technology issues and contact customer service instead. We reserve the right to edit or remove any feedback that does not adhere to our guidelines or can be considered defamatory.

Psychic abilities are when a Psychic is able to tap into the higher consciousness of other people and access details about their lives, past present and future, and to predict the outcomes of events within those people's lives.

Different psychics use different tools. Most Psychic’s use tools such as Tarot cards or a regular deck of playing cards. Other psychic tools are used such as Runes, Iching and the Pendulum.

There are several reasons a prediction did not happen.

First of all it could simply be a timing issue and it may just take a while longer for things to unfold.

Secondly, the caller could be strangling off the energy by constantly focusing or dwelling on the situation. This does not release the energy for the Universe to make it work. There could be free will involved where the situation or person being asked about decided to take another path.

And finally, because there is a lesson that had to be learned through the experience.

The Psychic will be able to hit on certain aspects of you or the person you are asking about. For instance, explaining their behavior or describing a certain situation that rings true.

Not every psychic will work for everyone. You have to try a few and find the one who is able to validate things with you, whose reading style you like and who provides predictions that happen.

Many times connecting with a psychic via chat or phone will provide a better reading experience. The psychic is not able to see you, your mannerisms or expressions, nor are they able to do a cold reading on you. When you connect with them via phone or chat, all they have to work with is your energy, or vibration. This has been shown to produce the most accurate readings.

Our psychics have all been tested for accuracy, integrity and reliability. No psychic is 100% accurate, they are human beings, not God. It is impossible to measure any psychics accuracy rate because while some callers are repeat callers, some only call once. Statistics can't be calculated on this.

Our psychics have been interviewed for reading and delivery style. Some are direct, some are straight forward while others have a gentler approach. Even though they have all been tested. They have been hand selected from the best psychics on the internet based on reviews and feedback from clients all over the world

Our psychics are able to answer questions about any situation in your life. Love and relationships, career, finances, family issues, personal growth as well as any questions about your spiritual growth. Most people call psychics because of love and relationship issues and concerns, with the second is asking about career and finances.